Business case calculator
See how much you can save
Fill out your details below and our team will use this information to produce a written business case for you to review. Illustrated with key performance indicators, it enables you to model a gradual uptake in electronic self-service over a 5-year term and calculates the ROI.
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Populated with simple data about your Revenues Service, our calculator works out how much time is being consumed by manual processing and what this is costing. The results are presented in a way that enables you to sanity check the figures, simply.
Typically, a mid-sized Council with 80,000 Chargeable Dwellings, which achieves an online take-up rate in Revenues of 50% in Yr 1, 65% in Yr 2 and reaches a plateau of 80% thereafter will free up a total of around 25 man-years over 5 years, the net value of which is approximately £350,000 after service fees. This is a pure financial justification. Business cases which include the value of work to which freed up resources are reassigned (e.g. Collections) will often show much higher returns on investment.
Some Councils are exploiting the freed up resources to create a dedicated team to tackle long-standing arrears and/or to increase the current collection rate. Kirklees MBC, collected an extra £1.2m in the first 12 months.