How we work
Tell us what automation needs to deliver for you
Our specialist teams are Revenues and Benefits practitioners. We speak your language and we understand how best to deploy digital process automation, content capture and data validation to modernise and transform your Revenues and Benefits service. That is what we help you to do. We already capture and automate over 10 million online Revenues and Benefits transactions per annum, so we have a vast bank of real world data on automation rates and we can tell you precisely what will happen when you automate processing. Our solutions deliver proven, predictable outcomes and put you in complete control of automation.
By enhancing the way workload is managed and prioritised, you will free up experienced officers so you can task them with activities that actually require their skills, like early interventions, helping customers with payment difficulties and spending more time on complex cases. Our solutions are fully hosted so they are easy and non-disruptive to implement and nobody will need to learn how to use 'a new system'.
Our people are knowledgeable, experienced, open and dependable. Customers regard us as an extension to their team. We are here to ensure that you get everything you should be getting out of digital transformation.