Automation: a journey of progress
Automation has been on the local government agenda for years. Most councils are familiar with the term, and many believe they already understand what it means. But automation doesn’t mean the same thing to everyone – and that’s where expectations, ambition and outcomes can start to drift apart.
At Govtech, automation isn’t a destination or a one-off project. It’s a journey. One that progresses over time, deepens through partnership, and delivers more value as automation is continually refined and expanded.