Govtech blog

The latest news and digital transformation insights from Govtech.

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webCAPTURE

Govtech Solutions Limited statement – Response to the DWP letters addressing ‘Use of Robotics solutions’

Govtech Solutions Ltd – Response to the DWP letters addressing ‘Use of Robotics solutions’

In light of the recent letters our customers have received from the Department for Work and Pensions, we would like to clarify and provide reassurance to councils that, here at Govtech, we do not use robots or robotic processes in our service provision and delivery. Here, our Operations Director Nigel Phillips provides an explanation for Govtech customers, covering some uncertainties about the use of robots.

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Managing priorities throughout a pandemic, with Plymouth City Council blog post

Managing priorities throughout a pandemic, with Plymouth City Council

With our thanks to Emma Rose, Strategic Development Manager, with overall responsibility for Customer Services, Revenues and Welfare.

Early in 2020, Plymouth City Council began to implement Govtech’s webCAPTURE service, deploying a suite of Revenues forms developed in the Granicus govService customer experience platform, with full back-office integration and automated processing in the Capita Revenues system.

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Renews contract

Bradford Renews webCAPTURE for a further 4 years

Bradford Renews webCAPTURE for a further 4 years 

The City of Bradford MDC has renewed its webCAPTURE digital process automation service for Council Tax and Business rates for a further 4 years, via G-Cloud 11. As part of the new contract, the council will deploy additional webCAPTURE modules to automate changes of tenancy notifications submitted by landlords, and student discount applications. 

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