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The latest news and digital transformation insights from Govtech.

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webCAPTURE (2)

Managing priorities throughout a pandemic, with Plymouth City Council blog post

Managing priorities throughout a pandemic, with Plymouth City Council

With our thanks to Emma Rose, Strategic Development Manager, with overall responsibility for Customer Services, Revenues and Welfare.

Early in 2020, Plymouth City Council began to implement Govtech’s webCAPTURE service, deploying a suite of Revenues forms developed in the Granicus govService customer experience platform, with full back-office integration and automated processing in the Capita Revenues system.

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Renews contract

Bradford Renews webCAPTURE for a further 4 years

Bradford Renews webCAPTURE for a further 4 years 

The City of Bradford MDC has renewed its webCAPTURE digital process automation service for Council Tax and Business rates for a further 4 years, via G-Cloud 11. As part of the new contract, the council will deploy additional webCAPTURE modules to automate changes of tenancy notifications submitted by landlords, and student discount applications. 

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Hambleton Hall

Hambleton webCAPTURE

Hambleton District Council adopts webCAPTURE Revenues

Hambleton District Council has entered into a G-Cloud 10 contract with Govtech for the deployment of its webCAPTURE Revenues digital process automation service. The council will initially use Govtech’s intuitive web forms to capture online day-to-day notifications and service requests for Council Tax and Business Rates, processing of which webCAPTURE will automate in Hambleton’s Northgate Revenues & Benefits system.

Auto-indexing of associated documentation into Information@Work is a standard feature of the hosted service. The initial contract is for 15 months during which a new suite of Revenues web forms, designed by Govtech, will be added to the council’s My Account portal using webCAPTURE for process automation.

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