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Recently, I completed a week of work experience at Govtech Solutions. I am a student at Pate’s Grammar School going into year 11, and I thought it would be a good idea to do some work experience during the summer. Fortunately, I had the opportunity to do so at Govtech, and it exceeded my expectations.
Govtech is delighted to be featured in UKAuthority, covering details of it's new customer project with Leeds City Council.
New Generic Discount Application Form Goes Into govService in Kirklees
Kirklees Council has completed testing and will deploy a new Generic Discount Application Form for citizens. Govtech utilised the advanced features of Granicus’s govService Service Designer, the leading online e-forms and self-service solution for local government, to deliver a fully dynamic and comprehensive pre-built online form for Discount applications.
The form is pre-built and ready to be deployed via govService, enabling the complementary digital process automation service to be rapidly implemented.
The council is currently agreeing with Govtech the specification of a Multi-debt Special Payment Arrangement form for deployment later this year.
Strong Demand for New Pre-summons Payment Arrangement Form
Edinburgh, Cheshire East, North Hertfordshire and Mansfield are amongst councils which have decided to...
Bristol City Council renews webCAPTURE
Bristol City Council has renewed its contract with Govtech for the webCAPTURE digital process automation service for...
Govtech Announces Major Upgrade of Large Landlord Schedule Functionality
Govtech has announced a significant upgrade of its Landlord’s Schedule digital process automation service for councils. It imports lists of tenancy changes sent weekly by large landlords, typically as spreadsheets or CSV files, and automates processing of the changes in the Revenues system, treating each as an individual notification. Optionally, it also flags these as changes in circumstances in the Benefits system.
Rather than support a limited range of formats for Landlord’s Schedule, Govtech has announced it will extend its transformation routines to import Landlord’s Schedules in whatever format these are issued to Councils. This will remove the need for hundreds of tenancy changes to be manually processed each week. Between one third and one half of all address change notifications received by councils are submitted by large or small landlords. All will now be fully automated by webCAPTURE.
Bradford Renews webCAPTURE for a further 4 years
The City of Bradford MDC has renewed its webCAPTURE digital process automation service for Council Tax and Business rates for a further 4 years, via G-Cloud 11. As part of the new contract, the council will deploy additional webCAPTURE modules to automate changes of tenancy notifications submitted by landlords, and student discount applications.
Milton Keynes Adopts UCDS
Milton Keynes Councilis the latest council to adopt Govtech’s Universal Credit Digital Service via a contract with Northgate Public...
Ealing and Northampton Councils Extend UCDS
Ealing Council and Northampton BC have extended their contracts with Northgate Public Services for provision of Govtech’s Universal Credit Digital Service, each for a further 12 months. As the Covid-19 lockdown leads to a huge increase in the number of people in receipt of Universal Credit, UCDS will play an increasingly important role in ensuring that councils stay on top of a work stream that is beginning to rapidly increase in size.
Govtech Solutions Ltd COVID-19 Update
As valued customers and partners we appreciate your loyalty and the trust you put in us and would like to explain our approach to COVID-19.
We are taking prudent precautions at Govtech and adhering to the guidelines from the Government. We have activated our Business Continuity Plan and business is continuing as normal. There is no current or anticipated impact on our operations, Help Desk or SLAs.
We have enabled secure, remote working capabilities for all Govtech employees. We will continually monitor and assess the situation and of course follow the guidance issued by the UK’s Chief Medical Officer.
There will be a greater need for, and demand from, citizens to be able to transact online, so now may be a good time to increase signposting to online channels via simple measures such as website pop-ups, email auto-responses, automated attendant greetings, Twitter feeds, etc.
We retain significant capacity to support increased online take-up and to potentially assist customers in other ways. So, if you believe Govtech can be of further assistance to you during the next few extraordinary weeks and months, or if you have any questions or queries, please don’t hesitate to get in touch via email.
Plymouth City Council adopts webCAPTURE
Plymouth City Council has chosen the Granicus-Firmstep platform with Govtech’s hosted webCAPTURE digital process...
Govtech is delighted to have secured Platinum Sponsorship of the Granicus Customer Summit being held on 30th January 2020 at the Royal Institute of British Architects in London. Click here for further information.