Govtech blog

The latest news and digital transformation insights from Govtech.

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Keeping up with the daily HBSTOP and LCTR workload, with Kirklees Council

With our thanks to Adele Nicholson and Alex Ewart, Project Officers at Kirklees Metropolitan Borough Council.

The recent publication of guidance for the new ‘Household Support Fund’, combined with the existing pressures on welfare and benefits teams, means that there has been no let up for councils as they continue to battle an increasing volume of daily HBSTOP and LCTR change notifications.

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Govtech Solutions Limited statement – Response to the DWP letters addressing ‘Use of Robotics solutions’

Govtech Solutions Ltd – Response to the DWP letters addressing ‘Use of Robotics solutions’

In light of the recent letters our customers have received from the Department for Work and Pensions, we would like to clarify and provide reassurance to councils that, here at Govtech, we do not use robots or robotic processes in our service provision and delivery. Here, our Operations Director Nigel Phillips provides an explanation for Govtech customers, covering some uncertainties about the use of robots.

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Extended partnership

Ealing Council Renews

Ealing Council Renews eCAPTURE and adds UCDS

Ealing LBC marked eleven continuous years’ use of Govtech’s eCAPTURE Benefits digital process automation service by extending  and adding Govtech’s new UCDS service to improve the management and processing of daily changes notified via ATLAS.

Further information about eCAPTURE can be found here; further information about UCDS can be found here.

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