Govtech blog

The latest news and digital transformation insights from Govtech.

Posts about:

business outcomes

Returning to the premiership: City of Wolverhampton Council has reinstated webCAPTURE and eCAPTURE

Returning to the premiership: City of Wolverhampton Council has reinstated webCAPTURE and eCAPTURE

We’re delighted to announce that, after a 4-year interlude, the City of Wolverhampton Council has chosen Govtech once again to deliver digital process automation for Council Tax and Benefits. In the intervening period, Wolverhampton separately helped Govtech initially to design, and was the first to deploy, Govtech’s Universal Credit Digital Service (UCDS). Now, in a decision which reverses the switch to a competitive offering, Wolverhampton will re-adopt the full suite of Govtech digital process automation services in Revenues & Benefits.

Read More
Forming partnerships that last; latest customer news

Forming partnerships that last; latest customer news

Its always a busy year end so we’re delighted that our customers have taken time out from annual billing, and even more rebates, to renew or extend our digital process automation services. We’re fortunate to have a strong and loyal customer base, so we’d like to express our thanks to the following councils, who have once again chosen to remain a part of the Govtech family:

Read More
Managing priorities throughout a pandemic, with Plymouth City Council blog post

Managing priorities throughout a pandemic, with Plymouth City Council

With our thanks to Emma Rose, Strategic Development Manager, with overall responsibility for Customer Services, Revenues and Welfare.

Early in 2020, Plymouth City Council began to implement Govtech’s webCAPTURE service, deploying a suite of Revenues forms developed in the Granicus govService customer experience platform, with full back-office integration and automated processing in the Capita Revenues system.

Read More