Govtech blog

The latest news and digital transformation insights from Govtech.

New service deployed

Kirklees MBC transforms productivity with UCDS

After an extensive period of working with Govtech to test and enhance its Universal Credit Digital Service (“UCDS”) Kirklees MBC has deployed the UCDS to great effect. UCDS supports Kirklees’ policy of reviewing entitlement to Council Tax Reduction only three times a year, unless there are any significant changes meanwhile.

Complementing its comprehensive filtering, matching and pre-assessment of LCTR Change Notifications received daily from the DWP, the most advanced configuration of UCDS has resulted in a 62% reduction in work items created in the back office system. Download the case study here.

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Extended partnership

Ealing Council Renews

Ealing Council Renews eCAPTURE and adds UCDS

Ealing LBC marked eleven continuous years’ use of Govtech’s eCAPTURE Benefits digital process automation service by extending  and adding Govtech’s new UCDS service to improve the management and processing of daily changes notified via ATLAS.

Further information about eCAPTURE can be found here; further information about UCDS can be found here.

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