Monday September 12th was a very special day for Govtech this year, as two of our colleagues, Catherine and Andrew, said ‘I do’ in front of their family, friends and co-workers and united in marriage.
What unusual property do the words Flour, Tern and Thirsty have in common? Take out one letter and they each spell a Number!
The answer seems obvious once you know it, doesn’t it? Alan, our Client Service Manager & DPO, put us through our paces with his quiz once again when we met for our annual summer outing. This year, our traditional BBQ was replaced by a pizza party at a Cirencester venue which we have visited before on several occasions: the Corinium Hotel. After a few rather miserable rainy days, even the weather was kind to us, and that Friday afternoon turned out to be unexpectedly sunny and warm which allowed us to enjoy al fresco dining.
After an extremely thorough due diligence process, including hours spent speaking with existing Govtech customers such as Salford City Council, Kirklees Metropolitan Borough Council and Plymouth City Council, we’re delighted that Leeds City Council, the second largest local authority in the UK, has selected Govtech to deliver end-to-end automation in Revenues for up to 4 years under G-Cloud.
Last January, after Christmas and New Year celebrations were curtailed again, we saw off the peak in Omicron infections without these translating into mass hospitalisations. Finally, we could hope for a gradual return to some sort of normality, including being able to fly off somewhere for a summer holiday. What a difference 6 months makes!
Govtech is delighted to be featured in UKAuthority, covering details of it's new customer project with Leeds City Council.
We’re delighted to announce that, after a 4-year interlude, the City of Wolverhampton Council has chosen Govtech once again to deliver digital process automation for Council Tax and Benefits. In the intervening period, Wolverhampton separately helped Govtech initially to design, and was the first to deploy, Govtech’s Universal Credit Digital Service (UCDS). Now, in a decision which reverses the switch to a competitive offering, Wolverhampton will re-adopt the full suite of Govtech digital process automation services in Revenues & Benefits.
What are your expectations and aspirations for automation in Revenues & Benefits? Who set these expectations? Are your aspirations high enough? Are you worried that using automation will mean losing control? We want to shatter some myths.
Its always a busy year end so we’re delighted that our customers have taken time out from annual billing, and even more rebates, to renew or extend our digital process automation services. We’re fortunate to have a strong and loyal customer base, so we’d like to express our thanks to the following councils, who have once again chosen to remain a part of the Govtech family:
Once again, another challenge, another burden faces Revenues teams as the Government look to local authorities to administer the £150 Council Tax energy rebate. As soon as we heard the news, we asked our customers to join a discovery call to see how automation can help them; it became apparent very quickly that it could. So, we delved deeper into what we could do for them (and non-Govtech customers) to overcome this latest challenge.
Let’s explore the issues…
With our thanks to Adele Nicholson and Alex Ewart, Project Officers at Kirklees Metropolitan Borough Council.
The recent publication of guidance for the new ‘Household Support Fund’, combined with the existing pressures on welfare and benefits teams, means that there has been no let up for councils as they continue to battle an increasing volume of daily HBSTOP and LCTR change notifications.
For the 4th consecutive year, we’re proud to have passed and been recertified for ISO27001 and Cyber Essentials. It’s great for us, but it’s also great for you – why? It’s more than just a badge. It’s a sign of commitment and trust; it symbolises how we work in a secure and safe manner and most importantly, demonstrates how you can depend on us to do the same for you.
It felt like a long overdue catch up but was great to finally meet councils and R&B professionals mask-to-mask and face-to-face once again at the IRRV Annual Conference in Telford over the 6th & 7th October 2021. It was even more rewarding for having co-participated with our partner Granicus UK as we reinforce our determination to provide the best digital experience for councils and their citizens.